Imperial Garden Games Feng Shui Bracelet from the palace museum's collection of the same name

✈Worldwide Free Shipping  For Orders Over $150 ✈

Shipping Range

• We can ship to the world & Worldwide free shipping for orders over $150.
• We ship to almost every country in the world. 

Delivery Time

• Order Processing: 2-5 Business Days.
• Standard Shipping Time: 7-20 Business Days.

Wrong Shipping Information

• If you have left a wrong shipping address or contact information, please contact our customer service within 2 hours.
• Please note that it is the responsibility of the customers to enter their shipping address correctly. We are unable to redirect to another shipping address after we have processed and shipped the parcel.
• Contact us at service@highnotegallery.com

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We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at service@highnotegallery.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at service@highnotegallery.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at service@highnotegallery.com.

Chinese culture is full of mysterious charm and profound connotation, HighNote Gallery provides users with energy bracelet products rich in oriental aesthetics and professional brand services based on the ancient oriental culture.

Chinese traditional colors are particularly striking, using unique and rare natural materials to create a powerful and charismatic oriental lucky color system. At the same time, Chinese jewelry is imbued with energetic connotations based on China's unique system of patterned symbols, combined with high quality raw gemstones to help you connect with natural energies.

HighNote Gallery enables friends around the world who are suffering from mental stress and life values to feel the mysterious power from the East, to enhance self-perception, to gain good luck, and to continue to have the power of perception to change their destiny.

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